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FAQs

为什么会弹出邮件订阅窗口,我可以不订阅吗?Why does the email subscription window pop up, can I not subscribe?

是的,您可以自由选择是否订阅我们的网站邮件。但是,我们强烈建议您订阅,我们会不时推送一些优秀文章、会员折扣和活动咨询等精彩内容。为了避免错过重要讯息,我们建议您订阅网站。


Yes, you can choose whether or not to subscribe to our website mail. However, we strongly encourage you to subscribe, and we will push some great content from time to time, such as excellent articles, membership discounts and event inquiries. In order to avoid missing important information, we recommend that you subscribe to the website.

我没有PayPal,我可以用信用卡支付吗?I don't have PayPal, can I buy with credit cards?

是的。目前我们主要提供两种支付方式:PayPal支付和信用卡支付。您可以自由选择使用哪种方式进行支付。

Yes. Currently we offer two main payment methods: PayPal and credit card. You can choose the method of payment you like.

除产品外,我是否需要额外支付邮费?Do I need to pay extra postage in addition to the product?

一般不需要。除极个别情况外,我们为绝大多数商品提供全球包邮服务!

Usually not. With rare exceptions, we offer free shipping worldwide for most products!

订单确认后,我还可以更换收货地址吗?Can I change the delivery address after the order is confirmed?

可以。订单付款完成后,我们通常会为您预留24小时窗口期,在此期间您可以修改或更换您的订单信息。

Yes. Once your order has been paid for, usually we will left you 24 hours, so that you can modify or change your order information.

我什么时候才能收到我购买的产品?When will I receive my purchase?

当您付款后,如无特殊情况,您将在5~14天内收到您购买的产品。如遇到不可抗力因素导致的物流延期,我们将通过多种途径与您取得联系并告知。具体到达时间以物流信息为准。

After the payment were set, you will receive your purchase within 5 to 14 days, unless there are special circumstances. In case of logistics delay caused by force majeure, we will contact you and inform you through various channels. The specific arrival time is subject to the logistics information.

怎样购买预售产品?How to buy Preorder products?

预售商品和普通商品的购买方式相同。他们的主要区别在于发货时间会有一定程度的不同。如果您想了解更多信息,请联系我们。

Preorder products are purchased in the same way as regular ones. Their main difference is that the delivery time will vary to a certain extent. If you would like more information, please kindly contact us.

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